Xplor Fuego with Buffet Style Dinner and transportation Discount Tickets

Overview

After the sun goes down you can experience the unique nightime adventure in the All-Inclusive park — Xplor Fuego —. When the stars come out, the jungle comes alive with the nighttime adventures that highlight the Riviera Maya natural beauty. You’ll get your adrenaline shot while you are rafting, swimming in a red-lit underground river, driving an ATV, falling in the highest and longest zip-lines in Riviera Maya and also you can swim through underground caves. It’s an all-encompassing outdoor adventure that is the perfect way to enjoy in Cancun, Playa del Carmen or The Riviera Maya. In this attraction the transportation is included. Enjoy the delicious all you can eat buffet which is also included too.

Redemption Instructions

- The time in your ticket is informative. - You must arrive 15 minutes early at the designated pick-up location. - The guides will wear red T-shirts with the Xcaret logo on the back for easy identification. The guides will call out the name of the tour. - You must present your printed or digital voucher with the QR codes, and your official ID to the guide. - if you wish to visit the park on your own. On arrival, please go directly to the Operations Booth so that staff can issue you with your wristbands to enter the park and confirm your return transport. (Please note that transport services not used are non-refundable) - Any questions? Please send them using the message option in your reservation or call +52.998.881.9833

Pickup Information

- During the booking, please choose Pickup Location and then select the radio button saying, "Please pick me up at" and choose "I don't see my pickup location" from the drop-down then type the hotel name on the box underneath so that we can easily locate your hotel pickup. - To know the exact time and meeting point, you must send a message through the option on your reservation at least 24 hours before the purchased visit date. - Pickups are made from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pickup time will vary depending on the location of your hotel. - If your accommodation is not a hotel, you will need to provide your full address including street name, street number, house number, state, postcode and city. This will enable us to provide you with the nearest pick-up point. We can pick you up at your hotel or at the nearest available point on our routes. - Please let us know if you do not require transport and wish to travel to the park by your means. Please note that transport services that are not used will not be refunded. - We cannot guarantee to collect you from a hotel where you are not a guest. Some hotels have a policy of not allowing visitors onto the premises. - You must present your printed or digital voucher with the QR codes, and your official ID to the guide for boarding the bus and to obtain a bracelet for entering into the park.. - You must arrive 15 minutes early at your assigned location. - The guides will wear red T-shirts with the Xcaret logo on the back for easy identification. - The guides will call out the name of the tour. - If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours before the visit to the park to help you to coordinate the pickup with us. - Transportation is not private, so you will be sharing the bus with other visitors to Grupo Xcaret.

Language Offered

English-GUIDE

English-WRITTEN

Spanish-GUIDE

Spanish-WRITTEN

Itinerary

Inclusion

Use of equipment and gear (e.g. lifejacket, helmet, harness, hand paddles)

All-you-can-eat buffet

Hotel pickup and drop-off

Restroom, dressing room

Use of a locker for two people

Exclusion

Souvenirs (Available to purchase)

Photos (Available to purchase)

Priority access or fast track or skip the queue for activities

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Additional Info

Public transportation options are available nearby

Not recommended for travelers with spinal injuries

Not recommended for pregnant travelers

Not recommended for travelers with poor cardiovascular health

Travelers should have at least a moderate level of physical fitness

Minimum age: 5 years old. Kids: From 5 to 11 get half off the adult ticket price

Minimum age to drive the amphibious vehicles is 18, and all drivers must have a valid driver's license

Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)

Wear or bring shoes and clothes that can get wet, and bring a change of dry clothes that you can keep in the on-site lockers; please use chemical-free insect repellent

Important: Children must be accompanied by an adult all the time.

The Voucher schedule is informative.

Days an times of operation are subject to availability and can vary.

According to the indication issued by the Government of Quintana Roo, Mexico, we are forced to suspend activities after 11:00 pm

In case of a no-show, the tickets are non-refundable.

Xplor Fuego operation days from Monday to Saturday from 5:30 p.m. to 11:00 p.m. Subject to change due to official regulations and availability

Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.

Children from 0 to 4 years are free. From 5 to 11 years pay the child price. 12 years and over, pay the adult rate.

All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.

People with food allergies must ask to the staff about the ingredients of the food

In the event of having symptoms such as cough, sore throat, runny nose, and/or red eyes and a temperature exceeding 100.4 F (38 C), our staff reserves the right to refuse to board our transportation or to enter our facilities.