Xcaret Park Day Trip, transportation and Cultural Night Show Discount Tickets

Overview

*** This is an official product of Grupo Xcaret *** Enjoy an unforgettable day at Xcaret, the Riviera Maya’s iconic eco-archaeological park, with 50+ attractions celebrating Mexico’s nature, culture, and traditions. Swim through underground rivers, explore jungle trails, discover wildlife, and visit the Folk Art Museum, Mexican Cemetery, and Chapel of Guadalupe. Experience macaw flights, flamingo parades, butterfly observation, animal feedings, and encounters with manatees, jaguars, monkeys, and more. End your visit with Xcaret México Espectacular, featuring over 300 artists. Upgrade to Xcaret Plus for exclusive facilities, lockers, snorkel gear, and a buffet meal with one beverage. From Oct 30 to Nov 2, admission includes the Festival of Traditions of Life and Death, with concerts, theater, artisan workshops, cultural performances, regional cuisine, and crafts from the guest state. Gala concert admission is extra.

Pickup Information

*** This is an official product of Grupo Xcaret *** 1. For guests using Airbnb, a designated public meeting point has been allocated. Please write 'Plaza las Perlas' for Playa del Carmen on the address line. For Cancún, please write Base Xcaret. For Tulum, please write 'Aloft Tulum'. Please write 'Hotel Hacienda Morelos' when making a reservation for Puerto Morelos. 2. If your accommodation is not a hotel, you will need to enter your exact address including street name, street number, house number, county, postcode and city. 3. We can pick you up at your hotel or at the nearest available point on our routes. 4. To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance. 5. The guides will wear red T-shirts with the Xcaret logo on the back for easy identification. The guides will call out the name of the tour. 6. Upon pick up, please present your printed or digital voucher, photo ID and the credit card you used to make the purchase to board the bus and receive a wristband to enter the park. 7. You must arrive 15 minutes early at your assigned location. Notes: a. Please let us know if you do not require transport. b. We cannot guarantee to collect you from a hotel where you are not a guest, as some hotels have policies that do not allow visitors onto the premises. c. If you do not have a hotel at the time you purchase your ticket, you must contact Viator Customer Service at least 24 hours prior to your park visit to coordinate your pickup with us. d. Transportation is not private, so you will be sharing the bus with other visitors to Grupo Xcaret. e. Depending on your hotel location, you should expect to spend between 30 minutes and an hour and a half travelling to the park.

Language Offered

German-WRITTEN

Portuguese-WRITTEN

Korean-WRITTEN

English-GUIDE

English-WRITTEN

French-WRITTEN

Spanish-GUIDE

Spanish-WRITTEN

Itinerary

Inclusion

If you purchase the Xcaret Plus option, you will be able to use the Plus Area.

Show

Water activities in the underground river

If you purchase the Xcaret Plus option, you will be able to use the snorkeling equipment

Interactive map to download https://maps.xcaret.com/

Use of lounge chairs, hammocks and rest areas, Life jackets and inner tubes.

Lunch

You will receive your park entry wristband on the bus on the way to the park.

More than 50 activities included and +300 actors in scene

Access to beaches, bays and natural pools

Access to the park and pick up and drop off at the meeting point

Exclusion

Gratuities

Optional activities as Snuba, SeaTrek, Adrenalina (you can buy them directly in the park)

Food and drinks are not included if you choose the Xcaret Basic option.

Photos (Available to purchase)

Souvenirs (Available to purchase)

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Additional Info

Wheelchair accessible

Infants and small children can ride in a pram or stroller

Public transportation options are available nearby

Infants are required to sit on an adult’s lap

Not recommended for travelers with spinal injuries

Not recommended for travelers with poor cardiovascular health

Suitable for all physical fitness levels

Children's prices are based on height. Children over 1.4 metres (4.6 feet) pay the adult fare. Children between 3.2 feet (1 metre) and 4.6 feet (1.4 metres) pay the children's fare. All children under 3.2 feet (1 metre) travel free provided they do not occupy a seat.

It is recommended that you bring comfortable, lightweight clothing, walking shoes or trainers, biodegradable sunscreen, a swimsuit and towel, and an extra change of clothes.

Infants 0 to 4 years are Free of charge.

Important: Children must be accompanied by an adult at all times.

The voucher time is for information only.

Tours and days of operation are subject to availability and change.

Pick up is from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pick up time will vary depending on your hotel location. We will pick you up at your hotel or at the nearest available point on our routes.

If you do not know the name of the hotel at the time of purchase, you must contact Viator Customer Service at least 24 hours prior to your park visit to coordinate the pickup with us.

To know the exact time and meeting point, you must send a message thru the option on your reservation or call us at least 24 hours prior to the purchased visit date.

All requests for changes, cancellations and/or refunds on bookings must be made at least 24 hours prior to the visit date.

We accept changes to visit dates (valid in current year and subject to seasonal tariff changes)

*** This is an official product of Grupo Xcaret ***

Interactive map available https://maps.xcaret.com/

To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.

Some activities like underground rivers have a check point for health issues