Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Redemption Instructions

Present your ticket to your NWT Charter Services driver at pickup. Scheduled departure is 10:00 AM. Accommodation pickup is included and begins at 10:00 AM; be ready in your lobby or at the main entrance and allow up to 30 minutes for shared bus pickup (10:00–10:30 AM). If a different time has been individually confirmed for your existing booking, follow that confirmation.