2 Day Combo Tour, Xcaret, Xel-Ha, Xplor and Chichen Itza Option Discount Tickets

Overview

Treat yourself to the best attractions in the Riviera Maya with this Cancun combo! You can choose two out of four amazing options – Xcaret, Xel-Ha, Xplor or Chichen Itza – depending on what you like. You'll get into the best aquatic, adventure and archeological parks around, with an expert guide at UNESCO World Heritage-listed Chichen Itza. You'll also get round-trip hotel transport by luxury coach, plus food and drinks. Just take the two selected tours on different days. Changes to visit dates between high and low season will incur an additional payment on the day of your visit.

Pickup Information

-In case your accommodation is not a hotel you must indicate your exact address including street name, outside number, interior number, county, postal code and city. - To know the exact time and meeting point you must send a message thry the option on your reservation or must call us at least 24 hours prior to the visit date purchased. - We would like to make it comfortable for you so we will pick you up at your hotel or at the nearest point available in our routes. - Let us know if you are not in need of transport. - We cannot assure your pickup at a hotel where you are not a guest considering that some hotel's policies, not allow visitors to access at the property. - The guides will be dressed in red t-shirts with the Xcaret logo on the back for easy identification. The guides will say the tour name out loud. - Upon your pickup, please present your printed or digital voucher and photo ID for boarding the bus to obtain a bracelet for entering into the park. - If by the time you purchase the ticket you do not have the hotel yet, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us. - You must be 15 minutes early at the assigned location. - Transportation service is not private so you will share the bus with some other visitors of Grupo Xcaret.

Language Offered

English-GUIDE

Spanish-GUIDE

Itinerary

Inclusion

Hotel pickup and drop-off

Food and beverages

Lockers, dressing rooms, showers and towel

Local English- and Spanish-speaking guide

Use of snorkel equipment (USD $25 refundable deposit required)

Exclusion

Gratuities

Souvenirs (Available to purchase)

Photos (Available to purchase)

Extras: Bring water shoes an extra change of clothes and a towel.

Cancellation Policy

Refundable tickets

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Additional Info

Wheelchair accessible

Public transportation options are available nearby

Suitable for all physical fitness levels

It is recommended that your wear comfortable shoes and clothing. Bring a bath towel and bathing suit for water activities.

This package does not include any extra activity such as swim with dolphins, stingray encounter, swim with sharks, swim with manatee, sea trek, snuba, etc.

Note: take the 2 selected tours within 15 days of each other (1 tour per day)

Note: Chichen Itza and Xplor are not offered on Sundays

Minimum age for Xplor is 5 years

Zipline requirements: Minimum height/weight is 4.5 feet (137 cm) or 88 lbs (40 kg); the maximum weight is 300 lbs (136 kg); maximum waist width is 51 inches (130 cm) and leg width 25 inches (65 cm)

The Voucher schedule is informative.

The pickup operates from different hotels in Cancun, Playa del Carmen, and the Riviera Maya so it is necessary to contact to know the exact schedule of your pickup.

Tours and days of operation are subject to availability and changes.

Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price. Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price. All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat.

Infants 0 to 4 years are Free of charge.

Important: Children must be accompanied by an adult all the time.

If at the time of completing your purchase you do not have the name of the hotel, you must contact the Customer Service Viator staff at least 24 hours prior to the visit to the park to help you to coordinate the pickup with us.

Please confirm the exact time and meeting point using the message option in your Reservation or contacting Grupo Xcaret.

All requests for changes, cancellations and/or refunds on bookings must be in the 24-hour or more window prior to the visit date.

We accept changes in visit dates from one month to the next (valid until the current year and subject to changes in public tariffs). We accept changes of visit dates from one day to another with the restriction of one day before.

The Mexican authorities responsible for protecting cultural sites respectfully request that visitors to Chichén Itzá Archaeological Zone consider refraining from consuming alcohol or taking drugs that could alter their behaviour.To assist in ensuring the safety and well-being of all, two checkpoints will be in place: one at the hotel pick-up and another before entering the site. In the event that a visitor is under the influence of alcohol or drugs, they will be politely asked to choose another day to visit Chichén Itzá, as long as they meet the conditions for visiting.