Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Redemption Instructions

• CHECK-IN: Check in 15 minutes before your scheduled departure at the white Maligne Rafting van in the public parking lot at the corner of Connaught Drive and Hazel Avenue (638 Connaught Drive, Jasper). Look for the van parked near the public washrooms, opposite the Shell gas station. • All participants must sign a liability waiver before departure. • Wear a swimsuit under your regular clothes to make changing into rafting gear easier. Bring a towel and warm clothing for afterward, plus water and a snack. • Trips depart rain or shine. We provide wetsuits, paddle jackets, life jackets and neoprene booties. • On colder days, bring a fleece, wool or other non-cotton layer to wear under your paddle jacket. Do not wear cotton underneath your rafting gear. • Participants must be at least 5 years old. • Participants under 18 must be accompanied by an adult parent or guardian. • No previous rafting experience is required. • All departure and check-in times are in Alberta Mountain Time (MT). • Allow approximately 2 hours for the complete experience, including transportation, changing, safety briefing and approximately 1 hour on the river. Return times are approximate and may vary due to traffic and river conditions. • Minimum participant numbers are required for this trip to operate. If minimum numbers are not met, you will be offered an alternative departure or a full refund. • Raft assignments are determined by guides on the day based on group size and operating conditions. We make every effort to keep parties together in the same raft, though occasionally this may not be possible. • Pets are not permitted on rafting trips. If you are travelling with a service animal, please contact us in advance.