Ticket Information

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

• 100% refund if cancelled 1+ days before the start date
• 0% refund if cancelled less than 1 day(s) before the start date

Meeting and Pickup

Pickup Information

Choose the "round trip transportation" option then let us know your location or the name of cruise ship in the "special requirements" section on the booking form. We expect everyone to be on time for their pick-up and waiting at the at the allocated meeting place. If you are more than 10 minutes late we will leave without you and you will not be refunded. Please be on time. Note that the meeting time is 15 minutes prior to your booked time unless otherwise notified.