Description

Pick-Up in Panama City Only: Please note that there are no pick-ups at Playa Bonita, Playa Blanca, or the airport. Only Panama City pick-ups available. Panama Canal Ticket Included: This option includes your Panama Canal entry ticket in the fare, saving you time and hassle since everything is prepaid! Shared Tour: Not Private: Shared tour for a fun experience! Explore amazing sights while meeting new people. Great value and unforgettable moments! Pickup included

Cancellation Policy

For a full refund, cancel at least 24 hours before the scheduled departure time.

Meeting and Pickup

Redemption Instructions

Thank you for booking the Panama Canal & City Tour in Half Day: Old Town & City Views! Important Pick-Up Information: Hotel pick-ups begin up to 30 minutes before the tour start time, depending on your hotel location and traffic conditions. Your exact pick-up time will be confirmed the evening before the tour via WhatsApp, Viator Message, or Email between 6:00 p.m. and 8:00 p.m. Please be ready at your hotel lobby or main entrance 5 minutes before your assigned pick-up time to avoid delays with the group. Reminder: A copy or photo of your passport or driver’s license is enough for identification. If you selected "With Canal Ticket," your guide will provide your physical ticket onboard the bus, along with a special edition Panama Canal map to enrich your visit. If you selected "No Canal Ticket," you may purchase your ticket directly at the Visitor Center or from your guide, based on availability — a convenient option to avoid long ticket lines. Canal tickets include access to the IMAX 3D movie narrated by Morgan Freeman and entrance to the observation decks overlooking the locks. Important update: Due to ongoing improvements at the Visitor Center, some areas may have limited access during your visit. We appreciate your understanding. Hotel pick-up is available from most central Panama City hotels. Please wait at your hotel’s ground-level lobby or main driveway at the assigned pick-up time. We cannot wait in rooms or distant areas. Get ready for a fun, insightful, and unforgettable experience. We look forward to seeing you soon. For any additional questions, requests, or special needs, please feel free to contact: Rafael Tello +507-6676-6665 (WhatsApp – text or call anytime)

Pickup Information

Important Pick-Up Information This tour starts with hotel pick-ups between 7:00 AM and 7:30 AM depending on your hotel location. Your exact pick-up time will be confirmed the evening before the tour via WhatsApp, Viator Message, or Email. Please be ready at your hotel lobby or main entrance 5 minutes before your assigned pick-up time to avoid delays with the group. Frequently Asked Questions – Pick-Up Details Do you offer pick-up from all hotels in Panama? Pick-up is only included for hotels located within our official pick-up zones in Panama City. No pick-up available from: Playa Bonita (additional cost applies) Airport-area hotels (additional cost applies) Santa María (additional cost applies) Playa Blanca (additional cost applies) Colón (additional cost applies) These areas are only available under Private Tour reservations. What if I booked a Shared Tour but I'm staying in one of those areas? No problem! You can: • Meet us at the nearest designated meeting point, or • Request a private transfer to the meeting point (additional cost applies) Please contact us so we can help you choose the best option. What if my hotel is not listed? If your location is not within our official pick-up zones, prior approval is required. If not approved, we will assign you the nearest meeting point. When will I receive my exact pick-up time? You will receive your confirmed pick-up time the evening before the tour (between 6:00 PM and 8:00 PM) via WhatsApp, Viator message, or email. Please check your messages to avoid delays. Important – For “From Amador Cruise Terminal” Option Only Start time is flexible and based on your cruise arrival. This is a shared tour and all guests must depart together. Please be at the meeting point 30 minutes after disembarking. Final departure time will be confirmed the day before. Late arrivals may miss the tour. Still have questions? Feel free to contact us anytime — we’re here to make your experience smooth and worry-free.